FREQUENTLY ASKED QUESTIONS

How big is my bunch going to be?

We have six gorgeous sizes for you to choose from. The below is a guide, and sizes are subject to seasonal availability.

✤ Small: 2-3 different flower varieties plus foliage

✤ Regular: 4-5 flower varieties plus foliage

✤ Grande: 6-10 flower varieties plus foliage

✤ Opulent: 7-12 flower varieties plus foliage

✤ Lux: 8-14 flower varieties plus foliage

✤ Ultimate: 9-20 different flower varieties plus foliage

What’s currently in season?
How long will it take to make my bouquet?

Beautiful things take time! Each of our handcrafted bouquets is completely unique. We recommend allowing 20-30 minutes for us to compose your bouquet with the love and care it deserves.

How long will my flowers last?

Generally speaking, flowers last around 5-10 days, and some can last as long as 2-4 weeks, depending on variety and season. We always craft our bouquets with flowers picked in season to maximise the lifespan of your bunch.

We include detailed care instructions with your order, which can extend the life of your flowers if followed correctly. Re-cutting your stems, changing water and adding the Flower Food provided, keeping your flowers away from direct sunlight and steering clear of draughts and heating will help keep your flowers fresh for longer.

What days do you go to market?

Our team of floral designers hand-select fresh flowers from local growers at the flower market every Monday, Wednesday and Friday.

Do you have a physical store location?

Yes! Our bricks-and-mortar flower shop has been a cornerstone of the Erskineville community in Sydney’s inner west for over 20 years.

Do you deliver to hospitals?

A lovingly curated bouquet is the perfect way to let a loved one know that you’re thinking of them.

While we’d love to deliver your thoughtful gift, we advise contacting the hospital before ordering to ensure that they’re currently accepting flowers. Each hospital has its own COVID-19 protocols that may prevent us from fulfilling your delivery.

If the hospital is accepting deliveries, please be sure to provide us with the ward name and number where possible to ensure your flowers arrive safely in the right hands.

Do you deliver to the CBD?

We certainly do! Please call us on (02) 9516 3113 and let us know your CBD location for a delivery fee quote.

Can you tell me more about e-Gift Cards?
  • Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.

  • Can more than one gift card be used towards a purchase?

Yes. You can redeem another gift card during checkout.

  • Can a gift card be used to buy a gift card?

No, you can't use a gift card to buy another gift card.

  • Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total which includes shipping and taxes.

  • Can I check the balance of my e-Gift Card?

Sure, email us at flowers@thefloraldecorator.com.au

Flower Delivery Sydney

Our trusted courier is ready to deliver our stunning arrangements from Monday to Saturday every week. We book each order individually with the driver as soon as your bouquet is ready, reducing transit time and ensuring your flowers arrive as fresh as possible.

You can also collect your bunch from our shop in Erskineville Village and meet the artist behind your hand-crafted bouquet!

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